Privacy Policy and Liability Disclaimer
1. About SkiTromsø
SkiTromsø organizes guided ski activities and outdoor experiences in the Tromsø region. The safety and privacy of our participants are of utmost importance to us.
2. Liability Disclaimer
Participation in our activities is at your own risk. SkiTromsø and its employees cannot be held liable for any injury, loss, illness, delay, or other incidents occurring before, during, or after the activity, unless otherwise required by Norwegian law.
Participants must:
- Have valid travel insurance covering accidents and injuries.
- Follow all safety instructions given by our guides and staff.
- Inform us of any medical conditions that may affect safety during the activity.
Failure to follow safety instructions may result in exclusion from the activity without refund.
By completing a booking, you confirm that you have read and accepted these terms.
3. Processing of Personal Data (GDPR)
When booking an activity with SkiTromsø – either directly or through third-party platforms (such as GetYourGuide, Viator, or Bookspot) – we collect only the personal information necessary to deliver the service.
We collect:
- Name
- Contact details (phone number and email)
- Booking information (date, activity, number of participants)
Purpose:
- To manage and confirm your booking
- To provide essential pre-activity information (meeting point, schedule, weather conditions, safety details)
- To contact you in case of changes or emergencies
4. Automated Communication via Zapier and Twilio
To ensure timely and reliable communication, SkiTromsø uses automated messages sent via Zapier and Twilio. This means your phone number and booking details are processed in these systems for the purpose of sending:
- Confirmations
- Reminders
- Important updates (e.g., meeting point changes, weather alerts, safety messages)
All processing is carried out in accordance with the EU General Data Protection Regulation (GDPR).
Your information is only used for communication directly related to your booking and is never shared with third parties for marketing purposes.
SkiTromsø has data processing agreements in place with both Zapier and Twilio to ensure your data is handled securely and lawfully.
5. Data Retention and Deletion
We store personal information only as long as necessary to fulfill the purpose of your booking and to comply with legal obligations (e.g., accounting). After this period, your data is either deleted or anonymized.
6. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us at:
7. Legal Framework and Jurisdiction
These terms are governed by Norwegian law, and any disputes shall be resolved by Norwegian courts.
8. Contact Information
SkiTromsø
Tromsø, Norway
🌐 www.skitromso.com